Refunds/Returns & Shipping Policy
Refund & Return Policy
We want you to love your skin—and your skincare products. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
You may return unopened and unused skincare products within 30 days of delivery for a full refund.
Opened or used products may be eligible for a refund only if you experienced a skin reaction or the product was defective.
To initiate a return, please contact us at [glowhausbeauty@outlook.com] with your order number and reason for return.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
Items returned after 30 days
Products marked “Final Sale"
Refunds
Once your return is received and inspected, we will notify you via email.
Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or caused an adverse
skin reaction. If you need an exchange, email us with a photo and description of the issue.